/* Floating Complaints Popup Styles */
.floating-complaints-container {
    position: fixed;
    top: 140px;
    right: 20px;
    z-index: 990; /* behind dropdown menu (usually 1000) but on top of normal content */
    display: flex;
    flex-direction: column;
    gap: 15px;
    pointer-events: none; /* Make container click-through so main page is clickable */
}

.floating-complaint-card {
    position: relative;
    background: rgba(255, 255, 255, 0.25);
    backdrop-filter: blur(10px);
    -webkit-backdrop-filter: blur(10px);
    border: 1px solid rgba(255, 255, 255, 0.35);
    border-radius: 12px;
    padding: 6px; /* Tight border around the image */
    box-shadow: 0 8px 32px 0 rgba(31, 38, 135, 0.2);
    pointer-events: auto; /* Make the card itself interactive (links & close button) */
    max-width: 280px;
    width: 100%;
    transition: opacity 0.3s ease, transform 0.3s ease;
    display: flex;
    flex-direction: column;
}

.floating-complaint-card a {
    display: block;
    line-height: 0;
}

.floating-complaint-card img {
    width: 100%;
    height: auto;
    border-radius: 8px;
    display: block;
}

.floating-complaint-close {
    position: absolute;
    top: -8px;
    right: -8px;
    width: 24px;
    height: 24px;
    background: rgba(0, 0, 0, 0.65);
    color: #ffffff;
    border-radius: 50%;
    border: 2px solid #ffffff;
    display: flex;
    align-items: center;
    justify-content: center;
    font-size: 16px;
    font-weight: bold;
    cursor: pointer;
    line-height: 1;
    box-shadow: 0 2px 6px rgba(0,0,0,0.3);
    transition: background-color 0.2s, transform 0.2s;
    z-index: 10;
}

.floating-complaint-close:hover {
    background-color: rgba(220, 53, 69, 0.9); /* Soft red close button */
    transform: scale(1.1);
}

@media (max-width: 768px) {
    .floating-complaints-container {
        top: 100px;
        right: 10px;
        gap: 10px;
    }
    .floating-complaint-card {
        max-width: 200px;
    }
}

custom.css